Giving Terms

Who receives your gift

These terms cover gifts you give to a masjid through Muslim.Blue, which is run by Muslim Blue LLC, a Wyoming limited liability company ("we", "us").

• Your gift is charged on the masjid's own Stripe account. Muslim.Blue adds no fee of its own and takes 0%. We never hold your money.
• The masjid is the one you give to. It decides how to use its funds, it keeps its own books, and it answers for its tax status. We do not check how a masjid spends gifts.
• You may give by card, Apple Pay, Google Pay or bank account. A gift online is from $1 to $500,000.
• To stop fraud, a donor may start up to 20 gifts an hour at a masjid, and one network address up to 600.

The "cover the fees" box

Stripe charges the masjid a fee on each gift. The box lets you add that fee to your gift, so your masjid receives all of it.

• The box is checked when the page opens. You can uncheck it.
• The exact amount it adds is shown next to the box and on your receipt.
• The amount is worked out from the masjid's own Stripe rate and rounded up, so the masjid receives at least your whole gift. For a bank payment it adds no more than $5, because Stripe caps its own fee there.
• The fee you cover is kept outside the fund you gave to, so a zakat fund receives your zakat in full.

Funds and zakat

You choose the fund your gift goes to, such as General, Zakat, Sadaqah or a building fund.

• Zakat and zakat al-fitr are kept apart. A gift to a zakat fund is never moved to another fund, and no other gift is moved into one.
• When the masjid has connected a separate account for zakat, your zakat goes to that account.
• Zakat al-fitr is offered from the first day of Ramadan until the masjid's first Eid prayer begins, or until Ramadan ends when the masjid has not published an Eid prayer, by the masjid's own calendar.
• A masjid may move a gift between its other funds within 30 days of the gift, with a reason. If it does, we email you.

Recurring gifts

You may give the same amount again and again. When you set one up, you save a card or bank account with the masjid's Stripe account, and we charge it on each date.

• You can give every Friday, every month, every year, every day for a set range, on set dates, or on each of the last ten nights of Ramadan.
• A dated gift is charged at 9:00 in the morning, the masjid's time. A night of Ramadan is charged on the evening it begins, by the masjid's own calendar. If your masjid follows local moon sighting, the 30th night's gift waits until the next morning, and is charged only if that day is still Ramadan.
• If a card is declined, we try again 1 day and 3 days after the date, and email you a link to update it. If your bank asks you to confirm a payment, we email you a link that works for 7 days.
• After three failed payments in a row, the recurring gift pauses, and we tell you and the masjid. A date we missed by more than three days is never charged late.
• A bank payment that your bank returns is sent again only when the return was for not enough money, and at most twice.
• From your gifts page you can change the amount, skip the next gift, pause, start again, use another card or bank account, or cancel. We email you to confirm each change.

By saving a card or bank account for a recurring gift, you allow the masjid to charge it on the dates and for the amounts you chose, until you cancel or the dates end.

Your authorization for bank debits. When you save a US bank account for a recurring gift, you authorize the masjid, through Stripe, to debit that account electronically for each gift on the dates and for the amounts you chose, including any fee you chose to cover, until you cancel or the dates end. If a debit is returned, the masjid may try it again only as the section above says. You can cancel this authorization at any time from your gifts page; a cancellation reaches the next debit if you make it before that gift's date. You can also tell your bank to stop a debit or revoke this authorization, as your bank's rules and the law allow. We show these words beside the step where you save your bank account, and email you a copy when your recurring gift is set up.

Pledges

A pledge is your promise to give an amount to a masjid's campaign or fund, on dates you choose.

• A pledge you make without an account counts only once you confirm it from the link we email you.
• You can pay a pledge as you go, with an email reminder before each date, or set it to pay itself on its dates.
• Only the masjid's treasurer changes or releases a pledge, always with a reason, and we tell you.
• We never charge a pledge unless you set it to pay itself.

A pledge is a sincere intention, not a debt. Neither we nor the masjid will try to collect it as a debt, and a pledge never carries interest or a late fee.

Your masjid may send you a reminder before each payment on your pledge and, if it chooses, a few gentle reminders after a date passes. Each shows what you have given and what remains, with a link that opens the payment with the amount filled in. They stop once the pledge is paid or released, and they never add interest or a fee.

Your name on a campaign's donor wall

Your giving is private. Blue never shows a donor's name in public unless the donor chose it and the masjid's treasurer approved it. A masjid's campaign page may have a donor wall: a list of the people who gave and asked to be named.

• Your name is on the wall only if you check "Show my name on the masjid's donor wall" when you give. Leave it unchecked and your gift shows no name there.
• A name you choose shows only after the masjid's treasurer approves it. The treasurer may also hide a name, for example one that is not the donor's own.
• The wall, and the number of people who gave, appear only once at least 5 donors have given to the campaign. Names are listed in alphabetical order, not by when they gave, and the wall never shows an amount.

Receipts and statements

• Each gift gets a receipt by email from the masjid. Replies to it go to the masjid, once the masjid has set a reply address.
• For a masjid its treasurer has confirmed is a 501(c)(3), the receipt carries the acknowledgment wording from IRS Publication 1771. Any other masjid uses its own words, or none. We do not give tax advice, and we do not promise that a gift is tax-deductible.
• A receipt acknowledges only what the masjid kept. If part of a gift was refunded or taken back by your bank, the receipt says so. A gift given back in full gets no receipt.
• Every January the masjid prepares a statement of your past year's gifts on January 2, and emails it on January 15 unless it holds it. You can open any year's statement from your gifts page at any time.
• Membership dues, booking fees, program fees and tuition are payments, not donations. Their receipt says so, and they are never on a giving statement.

Refunds and disputes

• Refunds are the masjid's decision. Its owner or treasurer gives them from its own Stripe account, and we email you when it does.
• A refund can give back all you paid, including the fee you covered.
• Your masjid can refund a gift, and gather what it needs to answer a dispute, even while its own plan with Muslim.Blue is paused.
• To ask for a refund, contact the masjid. Only the masjid can refund a gift; we do not decide refunds for it.
• If you dispute a gift with your bank, your bank decides. The masjid may answer the dispute.

Our Refund Policy says more.

Giving by text

Many masjids show a keyword on their screens and at the door.

• Text the masjid's keyword and an amount to our number, such as ABC 50. We text back a link to the masjid's giving page with the amount filled in. A link we text works for a week.
• On that page you may choose to keep your card or bank account for giving by text. Next time you text the masjid, we ask you to reply YES to give the same way.
• An offer to reply YES is open for 30 minutes. Gifts by YES are up to $500 a day, not counting any fees you choose to cover. If you cover the fees, our text shows them and the total before you reply.
• We text only in answer to your texts: the link, the question to reply YES, and a thank you. Usually one or two texts for each text you send. Message and data rates may apply.
• Reply STOP to stop every text from our number, and START to begin again. Reply HELP for help.
• You can turn off giving by YES at any time, from your gifts page or from the link in the email we send when you turn it on.
• Your phone number is used only to answer your texts and to know your gifts by text. It is never sold or shared for marketing.

Giving in person

• In the lobby, a masjid may have a card reader on a stand. You tap or insert your card, and on some stands you choose the fund and amount on a tablet or on the reader.
• A masjid may also take your card on a volunteer's phone with Tap to Pay, once the Blue app is out.
• The fee box is checked there too, with its exact amount shown.
• A card at a reader tells us nothing about who you are, so the gift is anonymous unless you ask for a receipt by email or text.

Employer matching

After you give, you can look up whether your employer matches gifts. Blue shows only facts it has checked. For anything else it says "Not confirmed. Ask your HR team or giving portal." Your employer decides any match.

Sponsoring a masjid's plan is not a gift to the masjid

Sponsoring a masjid's Muslim.Blue plan pays us, a for-profit company, for the masjid's service. It is not a donation to the masjid and it is not tax-deductible. To give to the masjid itself, give to it directly.

Disagreements and the law that applies

If something goes wrong with a gift, please ask the masjid first, or write to us at support@muslim.blue.

Our Terms of Use's section on disagreements and the law that applies covers gifts too: the same law, the same arbitration and the same limits apply to a disagreement about a gift made through Blue.